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I established that my cell phone could not connect to the Mtn Network. On the 12th of August I took my phone to the nearest Mtn office Good day, I need help with getting a letter from mtn with a letter head stating my early termination fees. They sent me a letter with all the amounts I need to pay but it has no letter head.

The reason why I require the letter head is because i'm moving to cell c and they require it in I am so frustrated with the services of mtn.

Mobile Telephone Networks [MTN] South Africa Customer Service, Complaints and Reviews, Page 6

I keep on asking for an itemized bill which show data usage also. I keep on getting itemized calls account which only show calls. I phoned , When I tell them what my problem is, the phone is put down on me or I am told it My husband took out an mtn contract for me at 8 years ago at altech autopage. I lost my phone in two months after I upgraded it and have not used the sim card since. I sent an e-mail to altech autopage on 7.

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Last year september I logged a query with mtn regarding charges off my cellphone account that I have not made, I was told that there will be an investigation regarding the query. Today is the 2nd of august almost a year later and I still do not have an explanation.


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In the months that have I am a client to mtn and have been experiencing money deductions on my phone and when I phoned mtn they didn't seem to be concern. I need back all my money. I've lost more than r due this scam. The issue started sometime in june but I was not sure what was causing that until I realised Good day Kindly please note that I have logged countless queries with you in regards to my cellphone being lost on At the time I lost my cellphone I did not have any access to a phone until I got back on , over that long weekend airtime transfers and actions were done on I have cancelled my contract with mtn on the phone several times but my contract was not cancelled.

I made follow ups and I have been told that my cancellation was sent to relevant people and they will come back to me but I never received any respond.


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  • I was forced to pay R I've been calling mtn for the past 4 months asking that they migrate my line to prepaid as my contact ended early january with them. After countless call and visits to the store i'm still finding my bank account debited because they have not migrated my line. I previously reversed the debit I have 8 lines on the same account with mtn. I did an upgrade on one of the lines, , and the contracted amount was r per month with top up option when the limit was reached.

    Mtn system failed to activate the limit on the line and the shop where I did the upgrade acknowledge Im totally disgusted with service from mtn today, I have a contract phone but can top up so I topped up with r this morning but my balance says 0. I work from home only I don't deliver peeps. Never been dropped, scratched, repaired. Only press the "add to cart" button once you are sure you want to purchase.

    Tempered Glass Screen Guard Storage: Boksburg East Rand - Weekdays after 5pm and Weekends: Rosebank Johannesburg - Weekdays 8am-5pm The phone screen is in perfect condition, it had a screen guard from brand new. The phone is currently missing the charger cover and has minor scratches on the edges.

    The scratches are marked with red circles. Other then what has been mentioned above, the phone is in perfect working order. The phone was purchased from Altech Autopage and comes with the original box and charger. This screen protector will prevent scratches on the Samsung Galaxy Note The screen protector comes with a cleaning cloth and a plastic card to help you apply the screen protector. Bubble-Free Application and dust repelling. Phone is not included. Has a nice big screen and lots of battery life.

    Its been well taken care of.

    Phone has a screen guard on the front and plastic covering on the back. The device has been in a case and with a screenguard the entire time. Please phone, email or sms me no whatsapp. Related searches screen protector guard samsung screen guard screen guard iphone screen guard blackberry screen guard ipad screen guard ipad anti screen guard anti screen guard anti glare screen guard transparent screen protectors samsung galaxy lcd screen guard front back screen guard professional lcd screen guard tempered glass screen guard s4 mini screen guard laptop screen acer samsung touch screen repair samsung lcd screen protector samsung tuff screen protector samsung ultra screen protector samsung.

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